Refund policy

We want you to be happy with ZapMorph Pro. Every paid plan — monthly, yearly and lifetime — includes a 14-day money-back guarantee.

How to request a refund

Email support@zapmorph.com within 14 days of your purchase or renewal from the email address on your account, or reply to your Paddle receipt. You don’t need to give a reason. Refunds are issued by Paddle, our Merchant of Record, to the original payment method and usually appear within 5–10 business days.

What happens after a refund

Pro access ends when the refund is processed, and any subscription is cancelled so you are not charged again.

Cancelling a subscription

You can cancel auto-renewal at any time from your dashboard. Cancelling stops future charges; you keep Pro until the end of the period you paid for. Renewals older than 14 days are not refunded, except where required by law.